1-  Introduction


Kuwait Finance House (KFH), here after to as KFH takes the protection of your privacy very seriously. It is equally important to us that you understand how we handle the information. By accessing, browsing or using our internet-facing applications, you expressly acknowledge that you have read, understood and agreed to all the terms of this Privacy Notice, as outlined here and as it may be modified by KFH from time to time without prior notice. If you do not agree to all these terms, please do not browse or our internet/mobile based applications.


2-  Cookies


We may also acquire certain information about you from a “cookie” and from your IP/Internet address. Cookies are small pieces of information that are stored by your web browser on your computer’s hard drive and allow us to serve you faster and with better quality of service.


3-  Usage of Information 


In general terms we may use your information to:

·    Contact you email or telephone

·    Verify your identity where this is required

·    Update our records about you

·    Understand your needs and how they may be met

·    Maintain our records in accordance with applicable legal and regulatory obligations

·    Process financial transactions

·    Prevent fraud or corruption

·    Provide you with better customer support

·    Analyze your usage of our website




4-  Security of Information 


Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a one-time-password which enables you to redeem a reward, you are responsible for keeping it confidential. We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.


5-  Third party service providers


From time to time, we may pass your information to our third-party service providers for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.



6-  Changes to the privacy policy


KFH reserves the right to change, supplement, or amend this notice at any time; in such case, this will be notified through our internet-facing applications and/or any other methods permitted by applicable law.